Terms of Use

TERMS OF ENGAGEMENT

By engaging with Designz Hub 360 and utilizing our services, you acknowledge and agree to the following terms:

SERVICE LEVEL AGREEMENTz

Designz Hub 360 is committed to ensuring your satisfaction with our services. We provide unlimited revisions to guarantee your complete satisfaction. Our team will continue to work with you until you are satisfied with the final outcome of the project.

OUR REVISION POLICY

The number of revisions included in your package determines the extent of revisions available to you. We aim to meet your requirements and will revise the design until it aligns with your vision. You will receive your revised design within 48 hours.

TURNAROUND TIME

Designz Hub 360 typically delivers initial design concepts within 48-72 hours. Revisions may take an additional 48-72 hours, depending on the complexity of the changes requested.

100% MONEY BACK GUARANTEE

We offer a 100% Money Back Guarantee on all our design services. If you are unsatisfied with the initial designs provided, you can request a full refund.

REFUND POLICY

Our refund policy is subject to certain conditions:

  • Special or custom packages are not eligible for a refund.
  • Refunds cannot be requested after the primary design concept has been approved or if revisions beyond the initial concepts have been requested.
  • Once the design has been finalized, refunds will not be issued.
  • If there has been no contact from the client for more than 2 weeks without notice, the refund policy will be voided.

To claim a refund, please contact us at info@designzhub360.com or call us at 219-208-4837.

QUALITY ASSURANCE POLICY

Designz Hub 360 is dedicated to providing high-quality designs tailored to your needs. We ensure that each design is meticulously crafted and meets your expectations.

DELIVERY POLICY

Your complete order will be delivered to the specified account on the agreed-upon date. Website deployment will only occur after all dues have been cleared.

DESIGN RIGHTS & OWNERSHIP

Upon finalization of the design, you will own 100% of all rights to the design. Designz Hub 360 relinquishes all ownership rights, and you are free to use the design as you see fit.

CONTENT CREATION & POPULATION

We do not create or populate content unless specified otherwise. Additional charges may apply for content creation or population services.

N.D.A. & REPUTATION MANAGEMENT POLICY

We uphold strict confidentiality regarding client information and project details. Both parties agree not to defame or disparage each other following project completion.

RECORD MAINTENANCE

We maintain records of finalized designs for your convenience.

CUSTOMER SUPPORT

Our customer support team is available Monday - Friday, 9 AM to 5 PM EST, to address your concerns and queries.

TECHNICAL SUPPORT POLICY

Technical support is provided as part of our design services. We offer basic information and settings required for technical aspects related to your project.

COMMUNICATION POLICY

All official communication, feedback, and instructions must be conveyed through our designated platforms. We are not responsible for communication conducted through unofficial channels.

Thank you for choosing Designz Hub 360. We look forward to serving you.

© 2023 Designz Hub 360. ALL RIGHTS RESERVED.